Privacy Policy

Last updated: March 2026

This Privacy Policy describes how StillSafe Cebu ("the Site", "we", "us", or "our"), operated by StillSafe PH, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.stillsafecebu.ph (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services — whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal obligations. Any updates will be posted on this page with an updated “Last updated” date.

Personal Information We Collect

Information You Provide Directly

When you interact with our Services, you may provide us with personal information such as:

  • Contact details: name, address, phone number, and email address.
  • Order details: billing address, shipping address, payment information, and payment confirmation.
  • Customer support information: messages, inquiries, and any details you share when contacting us.

Information Collected Automatically

When you visit our Site, we may automatically collect information about your device and how you interact with our Services (“Usage Data”), including:

  • IP address, browser type, and device information.
  • Pages viewed, links clicked, and time spent on the Site.
  • Cookies and similar technologies used to improve browsing experience and website performance.

Information From Third Parties

We may receive personal information from trusted third-party service providers, including:

  • Payment processors who handle payment confirmation.
  • Shipping and logistics partners who help fulfill your orders.
  • Shopify and related e-commerce technology providers.

How We Use Your Information

We use your personal information to:

  • Process Orders: To process payments, fulfill orders, arrange shipping, and send order updates.
  • Customer Communication: To respond to inquiries, provide support, and send notifications regarding your orders or account.
  • Marketing (with consent): To send promotional updates, offers, and educational materials related to our services where legally permitted.
  • Fraud Prevention & Security: To protect against unauthorized transactions, abuse, or misuse of the Site.
  • Service Improvement: To understand website performance and improve user experience.

Cookies

We use cookies and similar tracking technologies to operate and improve our Site. Cookies help us:

  • Remember user preferences and browsing settings.
  • Understand visitor activity and site traffic.
  • Improve website functionality and performance.
  • Deliver personalized marketing when permitted.

You can disable cookies in your browser settings, although some features of the Site may not function properly.

Sharing Your Information

We may share your information only when necessary:

  • With service providers: such as Shopify, payment gateways, couriers, logistics partners, and technology providers.
  • With marketing partners: to deliver promotions where legally permitted.
  • For legal compliance: when required by law or to respond to lawful requests from public authorities.
  • To protect our rights and business operations: including fraud prevention, dispute handling, and policy enforcement.

We never sell your personal information to third parties.

User-Generated Content

If you post reviews, testimonials, or comments on our Site or social media pages, that information may be visible to others. Please avoid sharing sensitive personal information publicly.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy or security practices. Please review their privacy policies before submitting personal data to those websites.

Children’s Privacy

Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors. If such information is collected unintentionally, we will take reasonable steps to delete it promptly.

Security & Retention

We use secure servers, restricted access practices, and commercially reasonable safeguards to protect your personal data. While no system can guarantee absolute security, we take appropriate measures to safeguard the information entrusted to us.

We retain your personal data only as long as reasonably necessary to:

  • Fulfill your orders and provide the Services.
  • Meet legal, regulatory, tax, or accounting obligations.
  • Resolve disputes and enforce agreements or policies.

Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data.
  • Request correction or deletion of your information.
  • Withdraw consent for certain uses where applicable.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how your information is handled, you may contact StillSafe Cebu through any of the following channels:

StillSafe Cebu
Operated by StillSafe PH

📧 Email: stillsafecebu@gmail.com
📞 Call / SMS: 09485071102
💬 Telegram (Fastest Reply): @stillsafeph
💬 WhatsApp: +63 948 507 1102
💬 Messenger: StillSafe PH
🌐 Website: www.stillsafecebu.ph